Every Lulito’s gift is hand-delivered by us, not couriered. That’s deliberate — flowers and chocolates don’t survive a depot, and a gift should arrive looking exactly as it did when we finished it.
Where we deliver
We hand-deliver across Brighton & Hove and the surrounding area, including postcodes BN1, BN2, BN3, BN41, BN42 and BN43.
For anywhere outside these areas, message us and we’ll let you know if we can reach you and the costs involved.
Delivery charges
Delivery is £5 within BN1, BN2 and BN3, and £8 to BN41, BN42 and BN43. Orders over £180 are delivered free.
Collection
We are based in Hove. If you would prefer to collect your order, choose Collection at checkout (it is free). For privacy we don’t publish our exact address — once you have placed your order we’ll get in touch to confirm it and arrange a collection time and place with you.
How far in advance to order
Because everything is made to order, we need 2 to 5 days of preparation time depending on the item. Please see the product page for the specific preparation time — that’s the minimum notice we need.
For big dates — Valentine’s Day, Mother’s Day, Christmas — we fill up early, so please order further ahead than the minimum if you can.
Need something sooner? Message us on WhatsApp on +44 7719 706286. We’ll tell you honestly whether we can do it rather than promise and disappoint.
Delivery days and times
We deliver Monday to Sunday, between 10am and 6pm. We’ll agree a window with you when we confirm your order.
Making sure it arrives safely
Please make sure someone will be there to receive the gift, and double-check the address before you order — fresh flowers and chocolate can’t be left on a doorstep in the sun or posted through a letterbox.
If it’s a surprise and the recipient may not be in, give us their phone number and any useful detail (a neighbour, a concierge, a workplace reception) and we’ll do our best to work with it.
If nobody is available at the agreed time and we’ve had no alternative arrangement, we may have to return the item, and we can’t refund perishable goods in that situation. We’ll always try to call first.
Looking after your gift
- Fresh flowers — keep out of direct sunlight and away from radiators; we will provide additional watering instructions at delivery.
Please also read our Allergen & Food Information page before ordering any of our edible gifts.